Shipping policy

Shipping Policy

Welcome to Zevilo! We are committed to delivering your favorite educational toys and books to your doorstep safely and on time.

1. Order Processing Time Since we source our high-quality products from various specialized suppliers, our standard order processing time is usually 2 to 4 business days. Please note that processing times may vary slightly depending on the specific product and supplier availability.

2. Shipping Costs We love treating our customers, which is why we offer FREE Shipping on most of our products! However, depending on the supplier, size, or weight of certain specific items, a small shipping fee may apply. If a product requires a shipping fee, it will be clearly calculated and displayed to you at checkout before you make any payment. No hidden charges, ever!

3. Estimated Delivery Timeframes Once your order is processed and dispatched, standard delivery typically takes about 5 to 9 business days, depending on your location in India. (Note: These are estimated timeframes. Delivery to metro cities is usually faster, while remote areas might take a few extra days).

4. Order Tracking As soon as your order is dispatched, you will receive a shipping confirmation email or SMS containing your tracking number and a link to track your package live.

5. Delivery Issues and Delays While we try our best to ensure timely deliveries, sometimes unexpected delays happen due to bad weather, courier issues, or public holidays. If your order hasn't arrived within the estimated timeframe, please don't worry! Just reach out to us, and we will track it down for you.

6. International Shipping Currently, Zevilo only ships within India. We do not offer international shipping at this time.

Contact Us For any shipping-related questions, feel free to reach out:

Email: support.zevilo@gmail.com
Phone: +91 9462845170